Time

Mon to Fri 8AM – 4PM

Phone:

419-339-2811

Email:

[email protected]

Pay Utility or Traffic Fine

Pay utilities

Pay your Utility Bill

The Village of Elida offers several convenient ways to pay your utility bill. Whether you prefer automatic deductions, online tools, or in-person service, we provide multiple options to meet your needs. Please review the choices below and select the method that works best for you. If you have any questions, contact the Village Office at 419-339-2811.

1. Automatic Payment (Recommended)

  • Payments are automatically withdrawn from your checking or savings account

  • Avoid late fees (when funds are available)

  • You’ll still receive your bill for your records — unless you are signed up for paperless billing

  • No processing fees

To enroll:

  • Complete the Automatic Payment Application

  • Attach a voided check or official bank document

  • Return your completed form to the Village Office

Checking Authorization Agreement

2. Online Payment via NextBillPay

  • Manage your account, view bills, and track usage

  • Sign up for Autopay or Text-to-Pay

  • Be sure to include the dash in your account number

Payment methods and fees:

View Fee Chart

Already enrolled in ACH through the Village?

No action is needed unless you’re switching to a new method. To make changes, call 419-339-2811.

3. Pay by Phone

  • Call 1-888-571-1021

  • Pay by credit/debit card (fee applies)

  • Service provided by NextBillPay

4. Online Banking (Through Your Bank)

  • Pay directly from your bank’s online bill pay service

  • No Village fees

  • Use your correct utility account number

  • Allow mailing time for check delivery and processing

5. Pay in Person

  • Location: Elida Town Hall, 406 E. Main St., Elida, OH 45807

    Accepted payment methods:

    • Visa or Mastercard (fee applies for card payments)

    Available during regular office hours.

6. Drop Box

  • Located on the east side of Town Hall

  • Open 24/7

  • Payments are collected and processed the next business morning

7. Pay by Mail

  • Detach the bottom portion of your bill

  • Include a check or money order (no cash)

  • Mail to:
    Village of Elida
    406 E. Main St.
    Elida, OH 45807

8. Doxo

Looking for an easy way to pay online? Doxo offers secure payment options:

  • Pay by credit or debit card (fee applies)

  • Or set up an account and pay by ACH (bank draft) with no fees

Pay with Doxo
View Fee Chart

9. AllPaid

Prefer to pay through AllPaid? It’s another secure online option available to Elida residents:

  • Pay by credit or debit card

  • A processing fee applies

Pay with GovPay

Additional Information

Questions? Contact the Village Office at 419-339-2811

Important AutoPay Disclaimer

AutoPay through the Village’s Automatic Payment (ACH) program is processed on the 12th of each month or the next business day.
AutoPay through NextBillPay runs on the 9th of each month at 2:00 PM CST.

Please note:

  • New NextBillPay AutoPay accounts take up to 48 hours to activate. If you enroll within 48 hours of the 9th, you must pay your current bill manually to avoid late fees.

  • Service fees for NextBillPay AutoPay:

    • $2.75 for credit/debit payments up to $500

    • 2.75% of the total amount for payments over $500

    • $1.50 for eCheck (ACH) transactions

For any questions about payment timing, processing, or enrollment, contact the Village Office at 419-339-2811.